Thank you for shopping at SMARTBUY E-SHOP LLC! We’re committed to ensuring you’re completely satisfied with your purchase. If you’re not satisfied with your order in any way, our return policy provides a hassle-free return process.

1. Return Window
   You have 10 days (from the date of receipt) to request a refund or exchange for any item that doesn’t meet your expectations.
2. Return Eligibility
   To be eligible for a return, the following conditions must be met:

The item must be unused and in its original packaging.
It must include all tags, accessories, and documentation (if applicable).
You must provide proof of purchase (receipt or order confirmation email).

3. Refund Process
   To initiate a return, please follow the steps below:

Contact our Customer Service at help@mediumvioletred-pheasant-896291.hostingersite.com to request a return authorization. Please include your order number and the reason for your return.
Once you receive the return authorization, please securely package the item and ship it back to the address we provided.
Once we receive and inspect your returned item, we will process your refund within 5-10 business days. 4. Return Shipping
You are responsible for return shipping costs unless the item is defective or you received the wrong item. In this case, we will cover the shipping costs.

5. Non-Returnable Items
   Certain items are non-returnable, including:
   Products with visible signs of use
   Items marked as final sale
6. Exchanges
   If you would like to exchange an item for a different size or color, please follow the return process above. Once we receive your return, we will process the exchange based on your new request.
7. Contact Us
   If you have any questions or concerns about our refund and return policies, please contact us:

Email: help@mediumvioletred-pheasant-896291.hostingersite.com
Phone: +1（510）488-5517
Address: 11341 SOCTT ST,EL PASO,TX 79918

Thank you for your understanding, and we appreciate your business!